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1. Warranty: 2 years' warranty from the date of receipt of the item. The guarantee only covers manufacturing defects. To assert your warranty rights, you can contact us by email at quoting the defect and the article identification code shown on the invoice. The guarantee is non-transferable and will not apply/will not be granted under any circumstances if the article/product is not the property of the principal/initial and invoicing customer.

2. Cancellation: If payment has already been made, no request for cancellation may be considered. If payment is not made, a cancellation request may be considered for special cases (purchase errors, etc.). We reserve the right to cancel an order for any reason, in which case a full refund will be given.

3. Return: You have 14 days to return the product if for any reason you change your mind. The product can only be returned and a refund will only be given if the product is still in the same condition as it was shipped, including packaging. We reserve the right not to accept a return. In the event of a return, shipping costs are the responsibility of the customer. 

4. Product images: Product images are indicative and minor deviations from the photo may occur.

5. Installation: The installation of the bicycle frame should be carried out by a qualified professional to ensure that the frame is installed correctly and that the warranty is valid.

6. Maintenance: The bicycle frame requires regular maintenance to ensure the safety and longevity of the product.

7. Buyer's responsibility: The purchaser is responsible for selecting the appropriate frame for the type of bicycle and intended use. Furthermore, the purchaser is responsible for using the frame safely and correctly.